question: 1

Which of the following components is required to run ServiceNow Discovery?
A. MID Server
B. Service Catalog
C. Virtual Machine
D. Network Router
✅ correct answer: A
🧠 explanation: A MID Server is required to run Discovery, acting as a bridge between ServiceNow and your network.

question: 2

What is the purpose of a probe in ServiceNow Discovery?
A. To capture data from network devices
B. To normalize the data in the CMDB
C. To create reports from discovered data
D. To assign discovered items to a team
✅ correct answer: A
🧠 explanation: A probe is responsible for collecting data from network devices during the Discovery process.

question: 3

What role does a sensor perform in the Discovery process?
A. It monitors network performance
B. It normalizes the data captured by probes
C. It triggers alerts for discovered CIs
D. It manages the MID Server
✅ correct answer: B
🧠 explanation: A sensor processes and normalizes the data collected by probes to interpret and map discovered CIs.

question: 4

Which of the following is required to install and configure a MID Server?
A. Java 8 or higher
B. A dedicated server for Discovery
C. ServiceNow platform access
D. A Linux server only
✅ correct answer: A
🧠 explanation: The MID Server requires Java 8 or higher to be installed on the server running it, and the server can be Windows or Linux-based.

question: 5

What is the CMDB in ServiceNow Discovery?
A. The Configuration Management Database used to store information about IT assets and their relationships
B. A server configuration dashboard
C. The central data warehouse for all probes
D. A reporting tool for the MID Server
✅ correct answer: A
🧠 explanation: The CMDB (Configuration Management Database) is where discovered CIs and their relationships are stored and managed in ServiceNow.

question: 6

Which of the following describes a Discovery Pattern in ServiceNow?
A. A set of steps for normalizing data
B. A predefined workflow for discovering specific types of CIs
C. A tool for creating dashboards for Discovery
D. A way to create custom probes
✅ correct answer: B
🧠 explanation: A Discovery Pattern is a predefined workflow that helps identify specific CIs such as servers, databases, or network devices during Discovery.

question: 7

What does the Discovery Schedule in ServiceNow control?
A. When the MID Server is started
B. When Discovery scans are run
C. How discovered CIs are assigned to teams
D. How long the Discovery process takes
✅ correct answer: B
🧠 explanation: The Discovery Schedule specifies when Discovery scans are initiated to discover CIs.

question: 8

What is the Service Mapping feature used for in ServiceNow Discovery?
A. Mapping the relationship between CIs and the services they support
B. Mapping the network routes between servers
C. Mapping the user accounts to discovered systems
D. Mapping data centers to discovered servers
✅ correct answer: A
🧠 explanation: Service Mapping maps the relationship between discovered CIs and the services they support, helping understand end-to-end service dependencies.

question: 9

Which of the following is true about Discovery probes in ServiceNow?
A. They can only be configured from the MID Server interface
B. They use WMI to discover Windows servers
C. They are responsible for managing the CMDB
D. They are used to configure SLA definitions
✅ correct answer: B
🧠 explanation: Discovery probes use technologies like WMI (Windows Management Instrumentation) to discover Windows servers and other infrastructure components.

question: 10

Which of the following is a key benefit of Discovery Normalization?
A. Automatically creating tickets for discovered issues
B. Ensuring discovered CIs are consistent and accurate in the CMDB
C. Categorizing CIs based on their color
D. Scheduling when Discovery probes run
✅ correct answer: B
🧠 explanation: Normalization ensures that discovered CIs are accurately represented and consistent in the CMDB, which is crucial for data quality.

question: 11

How are ServiceNow Discovery probes typically deployed?
A. Directly on discovered network devices
B. As part of the MID Server
C. On a cloud platform
D. As standalone applications on individual servers
✅ correct answer: B
🧠 explanation: Discovery probes are deployed as part of the MID Server, which helps them interact with the IT infrastructure.

question: 12

What does the Discovery Dashboard provide in ServiceNow?
A. A visualization of discovered CIs
B. A place for configuring probe sensors
C. A repository for storing Discovery Patterns
D. A location for managing CMDB access controls
✅ correct answer: A
🧠 explanation: The Discovery Dashboard gives a visual overview of the CIs that have been discovered and their statuses.

question: 13

Which type of CI is automatically discovered by ServiceNow Discovery?
A. Business Services
B. Configuration Items
C. IT Services
D. End Users
✅ correct answer: B
🧠 explanation: Configuration Items (CIs) such as servers, switches, and databases are automatically discovered during the Discovery process.

question: 14

What is a Discovery Schedule used to configure?
A. How often discovery probes are triggered
B. The priority of discovered CIs
C. The number of CIs to be discovered in one run
D. The roles of agents in the Discovery process
✅ correct answer: A
🧠 explanation: Discovery Schedules control the frequency and timing of discovery scans, ensuring that CIs are discovered regularly and on time.

question: 15

Which feature in ServiceNow Discovery helps discover cloud resources?
A. Discovery Patterns
B. Cloud Discovery
C. MID Server
D. Data Normalization
✅ correct answer: B
🧠 explanation: Cloud Discovery enables ServiceNow Discovery to automatically discover cloud resources like virtual machines and services from cloud providers such as AWS or Azure.

question: 16

Which of the following protocols is NOT used by Discovery to discover CIs?
A. SNMP
B. WMI
C. SSH
D. RDP
✅ correct answer: D
🧠 explanation: RDP (Remote Desktop Protocol) is not used by ServiceNow Discovery to discover CIs. It primarily uses SNMP, WMI, and SSH for discovery.

question: 17

In ServiceNow Discovery, which of the following is a valid discovery status?
A. Pending
B. In Progress
C. Completed
D. All of the above
✅ correct answer: D
🧠 explanation: Discovery statuses include Pending, In Progress, and Completed, which help track the progress of discovery jobs.

question: 18

Which feature helps to discover network devices in ServiceNow Discovery?
A. SNMP Probe
B. RADIUS Probe
C. IP Management
D. Wireless Access Points
✅ correct answer: A
🧠 explanation: SNMP Probe is specifically used to discover network devices like routers, switches, and firewalls in the Discovery process.

question: 19

What does a discovered CI contain?
A. Only basic asset information
B. Its relationships with other CIs
C. Access logs of the CI
D. Configuration settings for the device
✅ correct answer: B
🧠 explanation: A discovered CI contains both basic asset information and its relationships with other CIs, which are crucial for mapping dependencies.

question: 20

Which of the following is a key task when configuring a Discovery Pattern?
A. Mapping business hours to discovery schedules
B. Defining the CI types to be discovered
C. Managing user permissions for Discovery
D. Updating the CMDB with discovered CIs
✅ correct answer: B
🧠 explanation: Discovery Patterns define which CI types will be discovered during a scan, helping automate the Discovery process for different kinds of assets.

question: 21

Which of the following is the primary purpose of ServiceNow Discovery?
A. To monitor network traffic
B. To create incident reports
C. To automatically identify and map IT assets and their relationships
D. To manage user access permissions
✅ correct answer: C
🧠 explanation: ServiceNow Discovery is primarily used to automatically identify and map IT assets (CIs) and their relationships in the CMDB, ensuring accurate asset tracking.

question: 22

What is the role of a MID Server in Discovery?
A. To act as a data collection agent
B. To create reports and dashboards for Discovery
C. To store discovered CIs in the CMDB
D. To secure the communication between Discovery and network devices
✅ correct answer: A
🧠 explanation: The MID Server acts as a data collection agent that facilitates communication between ServiceNow and the discovered infrastructure, helping run discovery tasks.

question: 23

What must be configured before ServiceNow Discovery can be successfully used?
A. Service Catalog
B. Service Mapping
C. MID Server
D. Cloud Infrastructure
✅ correct answer: C
🧠 explanation: The MID Server must be configured to enable ServiceNow Discovery to interact with the infrastructure and collect data from IT assets.

question: 24

Which protocol does ServiceNow Discovery use to connect to Windows systems for data collection?
A. SNMP
B. WMI
C. SSH
D. RDP
✅ correct answer: B
🧠 explanation: WMI (Windows Management Instrumentation) is used by ServiceNow Discovery to collect data from Windows systems during the discovery process.

question: 25

Which of the following defines the types of CIs discovered in ServiceNow Discovery?
A. CI Discovery Pattern
B. CI Class
C. MID Server Configuration
D. Discovery Schedules
✅ correct answer: B
🧠 explanation: A CI Class defines the types of CIs that can be discovered in ServiceNow Discovery, helping categorize different kinds of assets such as servers, routers, and databases.

question: 26

Which of the following is required to run Discovery for network devices like routers and switches?
A. SNMP
B. WMI
C. SSH
D. FTP
✅ correct answer: A
🧠 explanation: SNMP (Simple Network Management Protocol) is used to discover network devices like routers and switches, enabling them to be added to the CMDB.

question: 27

How are discovered CIs related to one another in ServiceNow?
A. Through Relationship Types
B. Through Discovery Patterns
C. Through Discovery Schedules
D. Through MID Server Configurations
✅ correct answer: A
🧠 explanation: Relationship Types define how discovered CIs are related to each other, allowing for better management and mapping of the IT environment.

question: 28

What feature in ServiceNow Discovery helps to automate the discovery of cloud resources like virtual machines?
A. Cloud Discovery
B. Service Mapping
C. Discovery Patterns
D. SNMP
✅ correct answer: A
🧠 explanation: Cloud Discovery is a feature that allows ServiceNow Discovery to automatically discover cloud resources, including virtual machines, from cloud platforms such as AWS or Azure.

question: 29

Which of the following actions should be taken when a Discovery run fails in ServiceNow?
A. Reboot the MID Server
B. Update the CMDB
C. Modify the Discovery Pattern
D. Investigate the Discovery logs
✅ correct answer: D
🧠 explanation: When a Discovery run fails, it’s important to **investigate the Discovery logs to identify errors or configuration issues, which could help resolve the problem.

question: 30

Which of the following would be considered a best practice for ServiceNow Discovery?
A. Disabling the MID Server during non-working hours
B. Running Discovery on a single schedule for all asset types
C. Limiting the number of Discovery Patterns to improve performance
D. Running Discovery with Discovery Patterns for specific asset types
✅ correct answer: D
🧠 explanation: A best practice is to run Discovery with Discovery Patterns tailored for specific asset types, ensuring optimal performance and accurate discovery.