CompTIA A+ 220-1102 – Core 2
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| Exam Code |
220-1102 |
| Exam Name |
CompTIA A+ 220-1102 |
| Questions |
300 Questions Answers With Explanation |
| Update Date |
May 2, 2025 |
Sample Questions
Question 1
A user reports that their Windows 10 system is running slowly. You open Task Manager and notice that one process is using 100% of the disk. What should you do FIRST?
A. Replace the hard drive
B. Run a full antivirus scan
C. Disable startup applications
D. Restart the system
Correct Answer: D
Explanation: A restart can often resolve temporary high disk usage caused by background processes or updates.
Question 2
Which of the following tools would you use to configure startup programs in Windows 10?
A. Event Viewer
B. Task Manager
C. Services.msc
D. Performance Monitor
Correct Answer: B
Explanation: The Startup tab in Task Manager allows users to enable or disable startup programs.
Question 3
Which Windows command-line utility is used to check system files and repair them if necessary?
A. chkdsk
B. sfc
C. dism
D. netstat
Correct Answer: B
Explanation: sfc /scannow scans and repairs corrupted or missing system files.
Question 4
A user’s system is infected with malware that disables antivirus software. What is the BEST method to remove the malware?
A. Use Windows Defender in normal mode
B. Boot into Safe Mode and run malware removal tools
C. Reinstall antivirus software
D. Delete suspicious files manually
Correct Answer: B
Explanation: Safe Mode limits startup programs and services, making it easier to remove malware.
Question 5
You are creating a restore point in Windows. What does this process capture?
A. All user documents and settings
B. System files, registry settings, and installed programs
C. Complete disk image
D. BIOS configuration
Correct Answer: B
Explanation: Restore points capture system state, settings, and installed programs — but not personal files.
Question 6
What file system is required to install Windows 10?
A. FAT32
B. exFAT
C. NTFS
D. EXT4
Correct Answer: C
Explanation: NTFS is required for Windows 10 installation due to advanced security and permissions support.
Question 7
Which command shows the active network connections on a Windows machine?
A. ipconfig
B. netstat
C. ping
D. tracert
Correct Answer: B
Explanation: netstat displays active connections and listening ports.
Question 8
Which type of malware locks your data and demands payment to restore it?
A. Worm
B. Trojan
C. Rootkit
D. Ransomware
Correct Answer: D
Explanation: Ransomware encrypts user files and demands a ransom for decryption.
Question 9
Which Windows feature allows you to encrypt an entire drive?
A. EFS
B. NTFS
C. BitLocker
D. Firewall
Correct Answer: C
Explanation: BitLocker provides full-disk encryption for enhanced data protection.
Question 10
You need to grant a technician access to install software but not change security settings. Which account type is appropriate?
A. Guest
B. Administrator
C. Power User
D. Standard User
Correct Answer: C
Explanation: Power Users can install software and perform most administrative tasks except security policy changes.
Question 11
Which command is used to map a network drive in Windows?
A. ipconfig
B. net use
C. netstat
D. tracert
Correct Answer: B
Explanation: net use maps network drives and printers.
Question 12
What is the first step of the troubleshooting methodology recommended by CompTIA?
A. Establish a theory
B. Identify the problem
C. Document findings
D. Test the theory
Correct Answer: B
Explanation: The first step is to identify the problem by gathering information and observing symptoms.
Question 13
A user’s laptop is overheating and shutting down. What is the MOST likely cause?
A. Faulty RAM
B. Incorrect boot sequence
C. Dust in the cooling fan
D. Outdated BIOS
Correct Answer: C
Explanation: Dust accumulation blocks airflow and causes overheating.
Question 14
Which scripting language is built into Windows and allows for administrative task automation?
A. Bash
B. PowerShell
C. Python
D. JavaScript
Correct Answer: B
Explanation: PowerShell is a Windows command-line shell and scripting language used for automation and configuration.
Question 15
A technician needs to prevent users from installing unauthorized software. What is the BEST solution?
A. Change the file system
B. Disable Windows Update
C. Configure Group Policy
D. Increase RAM
Correct Answer: C
Explanation: Group Policy allows administrators to control user permissions and restrict software installation.
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CompTIA A+ 220-1102 – Core 2
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